Privacy policy

Effective date: [Effective date]

This privacy policy explains how [Company legal name and address] (“FreightVero,” “we,” “us”) collects, uses and shares personal information through the FreightVero website and the forms on it. It is written in plain English. If something is unclear, contact us.

What this policy covers

This policy covers the FreightVero marketing website, including pages where you request a demo, join early access, or send us a message.

It does not cover data that a customer’s staff enter into the FreightVero TMS or other FreightVero products. That data is handled under the agreement between FreightVero and that customer.

Information we collect

Information you give us

When you fill out a demo request, early access, contact or careers form, we collect what you enter. Depending on the form, that can include:

• Your name
• Your work email address
• Your company name
• Your phone number, if you choose to provide it
• Your message
• Your company’s approximate load volume

Please don’t send sensitive personal information, such as financial account numbers or government ID numbers, through our forms.

Information collected automatically

When you visit the site, our servers and tools may record technical information. This can include your IP address, browser type, device type, the pages you view, the time of your visit and the page that referred you.

Information from other sources

[List any other sources of personal information, such as business contact data providers or event partners, or delete this section if none apply.]

How we use information

• To respond to your demo request, early access sign-up or message
• To schedule and prepare for calls you ask for
• To manage early access waitlists and tell you when a product you signed up for is available
• To send you updates related to your request, with a way to opt out in every marketing email
• To understand how the site is used and improve it
• To protect the site against spam, abuse and security threats
• To meet legal obligations and enforce our terms of use

Cookies and analytics

Cookies are small files a website stores in your browser. The site runs on WordPress, which may set cookies needed for the site to work, such as cookies that keep a logged-in administrator signed in.

We may also use analytics cookies to count visits and see which pages are useful. [Name the analytics provider, for example Google Analytics, and link to its privacy policy.] Analytics data is used in aggregate to improve the site.

You can block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work. [Describe the cookie consent banner and how visitors change their choice, if one is used.]

How we share information

We share personal information only in these situations:

• Service providers. Companies that host the website, process form submissions, send email, provide analytics or schedule meetings for us. They may use the information only to provide those services to FreightVero. [List provider categories or names.]
• Legal reasons. When required by law, subpoena or court order, or to protect the rights, property or safety of FreightVero, our users or others.
• Business transfers. If FreightVero is involved in a merger, acquisition or sale of assets, personal information may transfer as part of that deal.
• With your permission. In any other case where you ask us to or agree to it.

We do not sell personal information. [Confirm before publishing.]

How long we keep information

We keep form submissions for as long as needed to respond to you and manage our relationship, and for [retention period] after our last contact, unless the law requires a longer period. Analytics data is kept according to the analytics provider’s settings. [Confirm retention periods.]

How we protect information

We use reasonable administrative and technical measures to protect personal information collected through the website. No website or internet transmission is completely secure, so we can’t guarantee absolute security.

Your choices and rights

• Marketing email. Use the unsubscribe link in any marketing email, or ask us to stop.
• Access, correction and deletion. You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.
• Location-based rights. Depending on where you live, such as California, other US states, the European Economic Area or the United Kingdom, you may have additional rights under local law. [Counsel to confirm which laws apply and add required disclosures.]

To make a request, use our contact page or email [privacy contact email]. We may need to confirm your identity before acting on a request. We won’t treat you differently for exercising your privacy rights.

International visitors

FreightVero is based in [country]. If you visit from another country, your information may be transferred to and processed in [country], where privacy laws may differ from yours. [Counsel to confirm transfer mechanisms if needed.]

Children

The website is for businesses in the freight industry. It isn’t directed to children, and we don’t knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we’ll delete it.

Third-party links

The site links to other websites, such as regulators and software vendors. Their privacy practices are their own, and this policy doesn’t cover them.

Changes to this policy

We may update this policy. When we do, we’ll change the effective date at the top of the page. If a change is significant, we’ll make it clear on the site.

Contact us

[Company legal name and address]
[Privacy contact email]

You can also reach us through the contact page. To book time with the team instead, use the demo page.